by Kym Bina | VPA Support | Apr 30, 2026 | Operations, VPA Support Blog
Process mapping is one of the simplest ways to get clarity in your business. It helps you see what’s actually happening behind the scenes, not what you think is happening. Whether you’re mapping client onboarding, content workflows, or your financial processes, the...
by Kym Bina | VPA Support | Dec 4, 2025 | Operations, VPA Support Blog
Setting and achieving goals requires clarity, strategy, and commitment. With so many goal-setting methods available, it can be difficult to know which one to choose. Here, we break down four effective techniques: Objectives and Key Results (OKRs), SMART Goals,...
by Kym Bina | VPA Support | Sep 25, 2025 | Operations, VPA Support Blog
Types of Business Processes and How to Measure Their EffectivenessBusiness processes are the unsung heroes of every successful operation. They’re not just tasks or routines; they’re the pathways that guide your business from idea to impact. Whether you’re running a...
by Kym Bina | VPA Support | Aug 28, 2025 | Operations, VPA Support Blog
Let’s be honest. Most of us have scribbled a to-do list on a multitude of Post-it notes, typed one into our phones, or made a colour-coded masterpiece with highlighters and bullet points. It feels productive. Organised. Like we’ve got our life sorted.But give it a few...
by Kym Bina | VPA Support | Oct 31, 2024 | Operations, VPA Support Blog
Standard Operating Procedures (SOPs) offer a roadmap for team members to follow, ensuring tasks are completed accurately and consistently. Creating an SOP library is essential for any business aiming to standardise processes and enhance productivity. By leveraging...
by Kym Bina | VPA Support | Sep 26, 2024 | Operations, Time Management, VPA Support Blog
I start this month’s blog with a friendly warning to set expectations. I am well known for my organisational skills and methodical approach to all things (dare I say fastidious?), so I have tried to condense my points and tips for this article, and yet it’s still one...