WHO AM I?
I help established coaches and consultants keep happy clients by acting as your ultimate wing woman. Taking care of all those things that clutter up your day, I help your business become an organised, revenue raising bundle of joy you’re proud of. Calling myself your executive assistant (although virtual), I treat your clients with the same respect you do, answering queries, booking appointments and much more.
VPA Support is a virtual executive assistant business that helps coaches and consultants declutter and organise their business, keeping clients happy and business on track.
WHO ARE WE?
I help coaches keep happy clients by acting as your ultimate wing woman. Taking care of all those things that clutter up your day, I help your business become an organised, revenue raising bundle of joy you’re proud of. Calling myself your executive assistant (although virtual), I treat your clients with the same respect you do, answering queries, booking appointments and much more.
WHO AM I?
Kym runs VPA Support, a virtual executive assistant business that helps coaches declutter their business, keeping clients happy and business on track
10 Facts About Me
♦ FACT 1
I’m a self-taught cake maker/decorator who makes those birthday cakes everyone goes ga-ga over.
♦ FACT 2
My sister sang the first dance song at my wedding in 2013 (“At Last”), and I sang hers in 2016 (“Wanna Grow Old With You”).
♦ FACT 3
As a movie lover, I can tell you random facts about movies, actors & directors (IMDb is my most visited website on mobile).
♦ FACT 4
“Death Note” is my all-time favourite anime, and nothing else has ever lived up to it – nothing!
♦ FACT 5
I’m a proud wife to a talented ex-military man that has allowed us to see many places down the East Coast of Oz from Townsville, Queensland down to Canberra, ACT!
♦ FACT 6
I’m the type of lady who’ll get an eye twitch at a typo but won’t publicly shame you by pointing it out. I’ll politely and privately let you know – this is a compulsion; it is then up to you whether you do anything with the information.
♦ FACT 7
Although I have a super sexy ex-military husband, I also secretly have a boyfriend – Jason Momoa!
♦ FACT 8
Weird is not a bad word in my household – we all embrace it like the shiny little unicorns we are.
♦ FACT 9
I’m fully trained to give a full-body Swedish massage, although this isn’t a service I can offer virtually, unfortunately.
♦ FACT 10
Punky Brewster was my childhood fashion inspo and I’m super proud my daughter has taken on my quirky fashion sense and rocks it.
♦ FACT 1
I’m a self-taught cake maker/decorator who makes those birthday cakes everyone goes ga-ga over.
♦ FACT 2
My sister sang the first dance song at my wedding (‘At Last’), and I sang hers (‘Wanna Grow Old With You’).
♦ FACT 3
As a movie lover, I can tell you random facts about movies, actors & directors, (but I also have iMdb saved as a favourite website).
♦ FACT 4
‘Death Note’ is my all time favourite anime and nothing else has ever lived up to it – nothing!
♦ FACT 5
I’m a proud wife to a dedicated military man and love that I assist clients virtually given that we can get posted anywhere!
♦ FACT 6
I’m the type of lady who’ll get an eye twitch at a typo but won’t publicly shame you by pointing it out.
♦ FACT 7
Although I have a super sexy military husband, I also secretly have a boyfriend – Aquaman!
♦ FACT 8
Weird is not a bad word in my household – we all embrace it like the shiny little unicorns we are.
♦ FACT 9
I’m fully trained to give a full body Swedish massage although this isn’t a service I can offer virtually unfortunately.
♦ FACT 10
Punky Brewster was my childhood fashion inspo and I’m super proud my daughter has taken on my quirky fashion sense and rocks it.
Areas of expertise
- Creating happy clients
- Organising every last detail
- Building relationships
- Actively listening and being proactive
- Handling emails and schedules
- Solving problems with logic
- Managing projects
- Creating and implementing SOPs, QA processes and workflows
Qualifications
- VYVA Mentoring & Reference Checked
- Lead Auditor Training
- Handisoft Training (Accounting)
- Certificate IV in Government
- Certificate IV in Business Administration
- Certificate III in Business Administration
MY BUSINESS STORY
Since beginning my corporate administrative career in 2000, I have held various Executive Assistant (EA) positions before starting ‘VPA Support’ in 2015. Within 6 months I had regular clients on my books and life was great.
I soon realised that being a virtual EA was next-level. I couldn’t sit around and wait for instructions but had to be proactive and predict the next move (so to speak). I understood my business, so I started applying this to my client’s businesses.
I looked to fix broken processes, I answered emails that didn’t need guidance, I found systems we could use both offline and online, I found training/speaking opportunities my clients may like, I updated documents and templates (typo queen), and I provided a superior quality assurance (QA) level of support, and I became their client experience champion by dealing with their clients like they were my own. I became valuable.
I love working with coaches and consultants, as you spend so much time helping others to run their businesses that I think you forget about yourself!
And you deserve some top-level EA love to keep you on track and accountable too.