WHO AM I?

I help established coaches and consultants keep happy clients by acting as your ultimate wing woman. Taking care of all those things that clutter up your day, I help your business become an organised, revenue raising bundle of joy you’re proud of. Calling myself your executive assistant (although virtual), I treat your clients with the same respect you do, answering queries, booking appointments and much more.

VPA Support is a virtual executive assistant business that helps coaches and consultants declutter and organise their business, keeping clients happy and business on track.

WHO ARE WE?

I help coaches keep happy clients by acting as your ultimate wing woman. Taking care of all those things that clutter up your day, I help your business become an organised, revenue raising bundle of joy you’re proud of. Calling myself your executive assistant (although virtual), I treat your clients with the same respect you do, answering queries, booking appointments and much more.

WHO AM I?

Kym runs VPA Support, a virtual executive assistant business that helps coaches declutter their business, keeping clients happy and business on track

10 Facts About Me

♦ FACT 1

I’m a self-taught cake maker/decorator who makes those birthday cakes everyone goes ga-ga over.

♦ FACT 2

My sister sang the first dance song at my wedding in 2013 (“At Last”), and I sang hers in 2016 (“Wanna Grow Old With You”).

♦ FACT 3

As a movie lover, I can tell you random facts about movies, actors & directors (IMDb is my most visited website on mobile).

♦ FACT 4

“Death Note” is my all-time favourite anime, and nothing else has ever lived up to it – nothing!

♦ FACT 5

I’m a proud wife to a talented ex-military man that has allowed us to see many places down the East Coast of Oz from Townsville, Queensland down to Canberra, ACT!

♦ FACT 6

I’m the type of lady who’ll get an eye twitch at a typo but won’t publicly shame you by pointing it out. I’ll politely and privately let you know – this is a compulsion; it is then up to you whether you do anything with the information.

♦ FACT 7

Although I have a super sexy ex-military husband, I also secretly have a boyfriend – Jason Momoa!

♦ FACT 8

Weird is not a bad word in my household – we all embrace it like the shiny little unicorns we are.

♦ FACT 9

I’m fully trained to give a full-body Swedish massage, although this isn’t a service I can offer virtually, unfortunately.

♦ FACT 10

Punky Brewster was my childhood fashion inspo and I’m super proud my daughter has taken on my quirky fashion sense and rocks it.

♦ FACT 1

I’m a self-taught cake maker/decorator who makes those birthday cakes everyone goes ga-ga over.

♦ FACT 2

My sister sang the first dance song at my wedding (‘At Last’), and I sang hers (‘Wanna Grow Old With You’).

♦ FACT 3

As a movie lover, I can tell you random facts about movies, actors & directors, (but I also have iMdb saved as a favourite website).

♦ FACT 4

‘Death Note’ is my all time favourite anime and nothing else has ever lived up to it – nothing!

♦ FACT 5

I’m a proud wife to a dedicated military man and love that I assist clients virtually given that we can get posted anywhere!

♦ FACT 6

I’m the type of lady who’ll get an eye twitch at a typo but won’t publicly shame you by pointing it out.

♦ FACT 7

Although I have a super sexy military husband, I also secretly have a boyfriend – Aquaman!

♦ FACT 8

Weird is not a bad word in my household – we all embrace it like the shiny little unicorns we are.

♦ FACT 9

I’m fully trained to give a full body Swedish massage although this isn’t a service I can offer virtually unfortunately.

♦ FACT 10

Punky Brewster was my childhood fashion inspo and I’m super proud my daughter has taken on my quirky fashion sense and rocks it.

Areas of expertise

  • Creating happy clients
  • Organising every last detail
  • Building relationships
  • Actively listening and being proactive
  • Handling emails and schedules
  • Solving problems with logic
  • Managing projects
  • Creating and implementing SOPs, QA processes and workflows

Qualifications

  • VYVA Mentoring & Reference Checked
  • Lead Auditor Training
  • Handisoft Training (Accounting)
  • Certificate IV in Government
  • Certificate IV in Business Administration
  • Certificate III in Business Administration

MY BUSINESS STORY

Since beginning my corporate administrative career in 2000, I have held various Executive Assistant (EA) positions before starting ‘VPA Support’ in 2015. Within 6 months I had regular clients on my books and life was great. 

I soon realised that being a virtual EA was next-level. I couldn’t sit around and wait for instructions but had to be proactive and predict the next move (so to speak). I understood my business, so I started applying this to my client’s businesses.

I looked to fix broken processes, I answered emails that didn’t need guidance, I found systems we could use both offline and online, I found training/speaking opportunities my clients may like, I updated documents and templates (typo queen), and I provided a superior quality assurance (QA) level of support, and I became their client experience champion by dealing with their clients like they were my own. I became valuable.

I love working with coaches and consultants, as you spend so much time helping others to run their businesses that I think you forget about yourself!

And you deserve some top-level EA love to keep you on track and accountable too.